It’s not very often that I have only positive things to say about a car service company. Growing up, cars were my father’s “other babies.” He showed me enough of the ropes for me to know what a real good maintenance/service job looks like and how to spot scam artists, (which are all too prevalent in the car business).
Because of this upbringing, I’ve always been very picky about who I allow to touch my cars. And even after doing my thorough research, I still often come out of the experience either disappointed in some way or feeling like I’m trying to be manipulated.
So I’m very happy to be able to review a company I just came across who was, in my books, nothing below excellent.
When I wound up with a crack in my windshield, (which has always been a pet peeve of mine), I initially tried to fix it myself in hopes of avoiding the additional hassle. Oops… Turns out my thinking was a bit skewed.
The “DIY repair kit” I purchased for the job not only didn’t fix the problem, but the adhesive wound up sticking to the glass and left a horrible residue on the windshield. It was all but impossible to get off, especially once it got into the crack on the windshield itself.
Photo credit: windshielddoctor.net
Fed up, I went ahead and started doing my “master ninja” car repair shop research. I knew better than to use a mechanic for windshield problems, so I was looking specifically for a qualified auto glass Greenville specialist when I stumbled upon 20/20 Auto Glass. Their below mentioned guarantee was my first hint they knew what they were doing:
“If we repair a chip in your windshield and you’re not happy with it for any reason, we’ll apply the cost of the chip repair toward a new windshield… or refund your insurance company for the repair and replace the windshield instead with no cost to you (with approved insurance).”
Anyone who is willing to work with you to guarantee your money is safe likely knows what they’re doing; they don’t want to lose out either! So after a little more extensive research, I decided to give them a shot. And from what I experienced, I’m glad I did. Everything from the customer service to the workmanship met my rather high standards. I’ll definitely be using them again, and recommending them to anyone in need of an auto glass specialist in Greenville.